Globalintegra services - Latest Comments

Re: How do you act when the “panic button” is pushed!

Kishore Kumaar — Mon, 26 Mar 2012 09:28:06 -0000

This is true... Once I had a similar situation when I was
working for my previous employer. My team and I were selling air ionizers to
people in the US. It was not our CEO who visited the office. But it was our
client who outsourced the sales project to our company.

The product cost was $19.95 and we had a target of $800 -
$1200 per day which is quite unreasonable. None of us were achieving this
target and so our TL was under too much pressure.

He did push the panic button (not sure how many times) but
yes he did it many times. Except the TL all the callers reacted in a different
way and started giving feedback to our client.

At last we understood that it was the Television ad which
gave false commitments to new buyers and eventually that was the cause for fewer
sales.

Client understood this, asked for our suggestions, made some
changes in the TV promo. This greatly changed the whole picture and YES the
company achieved it objective.

So “Readers” I suggest you think off solutions and not
pushing the Panic Button whatsoever.

Thanks to Raj for this useful topic :)

Re: What the Godfather teaches every business person!

Rajesh Velayuthasamy — Mon, 12 Mar 2012 09:24:35 -0000

The video is good !! Thanks |

Re: How to set multiple options in customer care without irritating them

Gautham Menon — Fri, 10 Feb 2012 22:58:30 -0000

That's good strategy to keep customers engaged. I came to know a lot hidden truths about customer care support. Expecting more such updates in future

Re: So you got fooled by an ad, too?

Kishore Kumaar — Tue, 31 Jan 2012 06:18:50 -0000

Dis is 200% true... Many a times we are fooled either by broken links or by fake ads. I remember an ad saying fill this form to register free-booking of this dictionary. I started filling in and clicked on Submit to just get shocked. All I got is a new window saying "You have to make a purchase for a minimum of 500 Rs to avail this offer". Do you think I will visit that link again. Never.... Its not only the fault of that advertiser but also the dictionary company which failed to select the right advertiser. Nice post... Thanks for sharing this.... Kishore

Re: Test Post 1

Vaagdevi Ravishankar — Fri, 16 Dec 2011 01:06:50 -0000

Hello Nice article